Your personal data matters to us. This Privacy Policy explains exactly what information btbaji collects when you use our platform, how we use it, who we share it with, and the rights you hold over your own data.
Summary: btbaji collects only the personal information that is necessary to operate the Platform securely and in compliance with applicable regulations. We do not sell your personal data to third parties. We protect your information using industry-standard encryption and access controls, and we respect your right to access, correct, or request deletion of your data at any time.
This Privacy Policy ("Policy") describes how btbaji ("we", "us", "our") collects, uses, stores, and discloses personal information from users ("you", "your", "Player") of the btbaji platform accessible at https://btbaji.club and any associated mobile-optimised interfaces (collectively, the "Platform").
btbaji is committed to protecting the privacy and personal data of every individual who interacts with the Platform. We handle all personal information in accordance with applicable data protection principles and in a manner that respects the trust you place in us when you register an Account.
By registering an Account on btbaji or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read, understood, and consented to the practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.
This Policy should be read in conjunction with the btbaji Terms & Conditions, which govern your overall use of the Platform. Defined terms used in this Policy carry the same meaning as in the Terms & Conditions unless specifically defined otherwise herein.
btbaji collects several categories of personal data, depending on the nature of your interaction with the Platform. The categories and specific data points we collect are described below:
| Category | Data Points Collected | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Yes — KYC |
| Contact Data | Mobile number, email address, residential address | Yes — registration |
| Account Data | Username, encrypted password, account preferences, language settings | Yes — registration |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history, deposit and withdrawal records | Yes — transactions |
| Identity Verification | National ID (NID) number, passport number, copies of identity documents submitted during KYC | Yes — withdrawals |
| Usage Data | IP address, device type, browser type and version, operating system, pages visited, session duration, bet history, game history | Automatic |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact us |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Optional |
We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where strictly required by applicable law or regulatory obligation (for example, where a responsible gaming assessment necessitates health-related disclosures).
btbaji collects personal data through several distinct channels:
btbaji uses your personal data exclusively for the purposes described below. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected.
btbaji processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:
btbaji does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:
All third parties with whom btbaji shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purpose for which it was disclosed.
btbaji uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They enable core functionality, improve performance, and allow us to understand how players interact with the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens — required for the Platform to function | Session / up to 30 days |
| Functional | Remembering your language preferences, Account settings, and game display preferences | Up to 12 months |
| Analytics | Aggregated usage statistics — pages visited, session duration, feature engagement — used to improve the Platform | Up to 24 months |
| Fraud Prevention | Device fingerprinting and behavioural signals used to detect suspicious activity and protect your Account | Up to 12 months |
You may configure your browser to refuse all cookies or to alert you when cookies are being set. Please note that disabling strictly necessary cookies will impair your ability to use core Platform functions, including logging in to your Account.
btbaji retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
Where btbaji is subject to a legal hold, regulatory investigation, or active legal dispute, relevant data may be retained beyond the standard periods above until the matter is fully resolved.
btbaji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
While btbaji takes every reasonable precaution to protect your personal data, no security system is entirely infallible. You also play an important role in keeping your Account secure — please refer to the Account Responsibilities section of our Terms & Conditions for your obligations regarding credential security.
As a btbaji user, you hold the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting us at [email protected]:
btbaji will respond to all data rights requests within 30 days of receipt. Where a request is particularly complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. We may ask you to verify your identity before processing your request to protect against unauthorised access to your data.
Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where btbaji is required to retain your data to comply with a legal obligation or to defend against a legal claim.
18+ Only. The btbaji Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any individual under the age of 18.
Age verification is applied at the point of registration, and identity document checks are conducted before any withdrawal is processed. If btbaji becomes aware that personal data has been collected from a user who is under the age of 18, we will immediately close the Account, void any associated balances in line with our Terms & Conditions, and permanently delete all personal data associated with that Account.
If you believe that a minor has registered or attempted to register an Account on btbaji, please notify us immediately at [email protected] so that we can take prompt action.
The btbaji Platform integrates third-party services in order to deliver its full range of products. These include game providers (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe), payment processors (bKash, Nagad, Rocket, Upay, and banking partners), and identity verification services. Each of these third parties operates under their own independent privacy policies, which govern how they handle any personal data that is shared with them in the course of providing their services.
btbaji is not responsible for the privacy practices of third-party providers beyond the data processing agreements we maintain with them. We encourage you to review the privacy policies of any third-party service provider whose interface you interact with directly — for example, when authorising a bKash payment through the bKash app.
The btbaji Platform does not contain links to external third-party websites for general browsing purposes. Any third-party integrations are functional components of the Platform's service delivery infrastructure, not general outbound links.
btbaji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the range of services available on the Platform. When material changes are made to this Policy, we will notify registered users via the Platform interface or by email to the address associated with your Account.
The effective date displayed at the top of this page reflects the date of the most recent revision. Your continued use of the Platform after the updated Policy has been made available to you constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request Account closure by contacting support.
We recommend that you review this Privacy Policy periodically so that you remain informed about how btbaji protects your personal information and what choices are available to you.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by btbaji, please contact our support team through the following channels:
Email:
Live Chat: Available 24 hours a day, 7 days a week via the Platform interface
Response time: 2–5 minutes (live chat) | Up to 24 hours (email) — Bangladesh Standard Time (BST, UTC+6)
Six core principles that guide how btbaji collects, handles, and protects every player's personal information.
Every data exchange between your device and btbaji's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are fully secured in transit at all times.
btbaji does not sell, rent, or trade your personal data to any third party for commercial advertising or marketing purposes. Your information is used solely to operate the Platform, fulfil our legal obligations, and improve your experience.
Identity verification at btbaji is handled by licensed KYC service providers using secure document processing pipelines. Your NID and passport data are never stored in plain text and are accessible only to authorised compliance personnel.
btbaji users hold clear rights over their personal data — including the right to access, correct, restrict, or request deletion of their information. Submit any data rights request to [email protected] and we will respond within 30 days.
btbaji retains personal data only for as long as legally required or operationally necessary. Active account data, KYC records, and financial data are retained for clearly defined periods before being securely deleted or anonymised.
Independent penetration testing and security audits are conducted regularly on btbaji's infrastructure to identify and address vulnerabilities proactively. We maintain an active incident response programme to handle any security events swiftly.
Now that you understand how we protect your data, explore everything btbaji has to offer — from live cricket betting and slots to our full casino portfolio. Questions? Our support team is here 24/7.